Support & Help
We’re here for you, fast, professional and personalised. Find answers, resources and direct contact details for our team.
Find the right section quickly
Find the right help for your enquiry straight away.
Frequently Asked Questions
You can find the answers to the most frequently asked questions in our FAQs, covering everything from features and pricing to data protection.
Get in touch
Please get in touch with us directly via our contact form or by email at support@greenwash-monitor.com.
Support Pledge
This is how we support you
Our support team consists of experienced sustainability and technology experts. We can help you not only with technical queries, but also with making the best use of the EmpCo Manager to meet your compliance objectives.Our opening hours
Monday to Friday, 9.00 am – 5.00 pm (CET). We respond to email enquiries throughout the day. Enterprise customers are assigned a dedicated contact person with priority support and personalised onboarding.-
Personalised support, no chatbot maze
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Email support: You’ll receive a reply later today
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Telephone: Mon–Fri 9.00 am–5.00 pm
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GDPR-compliant, core application and product data on servers in Germany
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99.5% uptime guarantee
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Send enquiry
Please email us at support@greenwash-monitor.com or use our contact form at /contact.
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Confirmation received
Within 8 hours, you will receive a confirmation of receipt with a personal ticket number.
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Solution & Follow-up
Our team will resolve your issue and check that everything is working to your satisfaction.
