Frequently Asked Questions

General

What is EmpCo Manager?

EmpCo Manager is an algorithmic SaaS tool that helps companies analyse their sustainability communications for greenwashing risks. The algorithm analyses texts for over 200 known greenwashing patterns and provides specific suggestions for improvement.

Who is EmpCo Manager suitable for?

EmpCo Manager is aimed at companies of all sizes that wish to analyse their sustainability communications systematically. The tool is particularly relevant for CSOs, marketing departments, compliance teams and legal departments.

What is greenwashing?

Greenwashing refers to the practice of portraying a company or product as more environmentally friendly than it actually is. This can be achieved through vague wording, unsubstantiated claims, misleading comparisons or the selective use of data.

Why is it important to prevent greenwashing?

With the EmpCo Directive (EU 2024/825) and the amended UWG, the regulatory requirements for environmental claims are becoming increasingly stringent. Companies that breach these rules risk substantial fines and reputational damage.

How does EmpCo Manager differ from manual audits?

Whilst manual audits often take weeks and are expensive, EmpCo Manager delivers results in minutes. Our algorithm analyses data consistently and objectively, without any human bias. Furthermore, continuous monitoring enables round-the-clock oversight.

Functions & Analysis

What types of documents can I analyse?

EmpCo Manager supports PDF, Word (.docx), HTML and plain text. You can also enter URLs for the automatic website scan.

How accurate is the recognition?

The EmpCo Manager screens for over 200 known greenwashing patterns across five analysis dimensions: body text (NLP), image alt text, text within images (OCR), environmental labels and visual greenwashing signals. Automatic page screenshots document every scanned page as evidence. Each finding is assigned a confidence score. Any findings that the automated analysis cannot assess conclusively are flagged for manual review.

Which languages are supported?

The EmpCo Manager analyses websites in German and English. The user interface is available in 44 languages.

What is the difference between Quick Check and Deep Analysis?

The Quick Check analyses individual texts in under 30 seconds and is ideal for quick checks. The Deep Analysis examines entire documents (up to 100+ pages) in detail and provides comprehensive highlights with suggestions for improvement.

Can I define my own validation rules?

Yes, on the Enterprise Plan, you can define your own validation rules and company-specific criteria. Our Customer Success Team will help you set these up.

How long does a website scan take?

That depends on the number of pages. Initial results will be available in a few minutes. You can track the scan status at any time via the dashboard. Large websites with hundreds of subpages are analysed thoroughly in the background.

Regulation & Compliance

Which regulations are covered?

The 2026 Amendment to the UWG (Federal Law Gazette 2026 I No. 43) and the EmpCo Directive (EU 2024/825). Each finding includes the specific legal basis with a reference to the relevant section, no generic warnings, but precise legal classification.

Do I need legal expertise to use the tool?

No. The EmpCo Manager provides explanations and recommendations for action in clear, easy-to-understand language. Each finding includes a specific suggestion for improvement, along with alternative wording. For the final legal assessment, we recommend seeking legal advice, the tool provides findings and probabilities, not legal advice. However, the integrated workflow allows all findings to be documented in a structured manner, prioritised and, if necessary, passed on to external legal advisers.

What happens if the amendment to the Unfair Competition Act comes into force and my website is not compliant?

From 27 September 2026, unsubstantiated environmental claims may result in warnings. This could lead to fines, injunctions and damage to your reputation. The EmpCo Manager helps you to identify and correct any problematic claims in good time.

Prices & Billing

Is there a free trial period?

Yes, all paid plans include a 14-day free trial. No credit card required.

Can I change my plan at any time?

Yes, you can switch to a higher or lower plan at any time. If you upgrade, the difference will be charged on a pro rata basis; if you downgrade, any credit will be applied.

What payment methods are accepted?

We accept PayPal, credit card, direct debit and invoice. All payments are processed securely by our payment providers.

Will I receive an invoice?

Yes, you will receive a proper invoice by email every month. On the Enterprise Plan, individual billing arrangements can be made.

Privacy & Security

How are my documents handled?

All uploaded documents are transmitted and stored in encrypted form. They are used solely for analysis purposes and, if requested, are deleted immediately after the analysis is complete.

Where is the data stored?

The core application and primary product data are operated on servers in Germany (EU). We comply with the GDPR, and the ISO 27001 certification process has been initiated. For AI-assisted evaluation of individual claims, we transmit the respective publicly accessible claim text to OpenAI (OpenAI LLC, USA). Under OpenAI’s API terms, submitted content is not used to train models. See our privacy policy for details.

Will my texts be used for model training?

No, your documents will not be used to train models. Your data belongs to you and will be treated confidentially.

Is there a data protection agreement?

Yes, we offer a data processing agreement (DPA) in accordance with Article 28 of the GDPR. For Enterprise customers, we draw up bespoke data protection agreements.

Integration & Support

Can I use the tool as part of a team?

Yes. EmpCo Manager supports team-based working with role-based access control (four system roles plus custom roles), a commenting function and task assignment. From analysts to compliance managers, everyone sees exactly what they need.

Is there an API?

A REST API is in development and is planned to be available from the Business plan.

What integrations are available?

Information about available integrations is provided on request. A REST API for further system integrations is in development and is planned to be available from the Business plan.

How do I contact support?

Starter customers can use our Knowledge Base. Professional customers receive email support with a 24-hour response time. Enterprise customers benefit from premium support with a dedicated Customer Success Manager.

Is there any training or induction?

For Enterprise customers, we offer personalised onboarding and training. All customers have access to our comprehensive knowledge base, video tutorials and webinars.